MONTVALE, N.J., 2024 — rater8, a leader in healthcare reputation management, today announced a partnership with CODE Technology, a leading managed services provider of patient-reported outcomes (PROs) collection and reporting. Looking holistically at patient satisfaction data with clinically validated, structured insights into post-procedure patients’ health outcomes, symptoms, and quality of life strengthens the credibility of patient feedback, enhances provider performance analytics, and supports value-based care initiatives.
“rater8 shares our commitment to helping practices grow strategically,” said Breanna Cunningham, Founder & CEO of CODE Technology. “They help practices stand out in an ever-changing digital landscape, and we make sure practices meet patient-reported outcomes reporting requirements without pulling staff away from patient care. Together, we’re solving two of the biggest challenges practices face: standing out in a crowded market and delivering measurable, value-based care.”
This partnership offers healthcare organizations a timely solution for growth and compliance, as key CMS requirements tied to value-based care and quality reporting are now mandatory for inpatient practices and are in a voluntary phase for outpatient settings. This provides practices with a low-risk opportunity to test workflows, optimize patient engagement, and begin tracking outcomes before mandatory reporting begins in 2027.
“We share the same mission and approach, which made this partnership a natural fit,” said Evan Steele, Founder & CEO of rater8. “We’re both focused on helping healthcare organizations stand out and succeed, without creating extra work for their IT teams. Together, we’re making it easier for practices to stay compliant, amplify patient voices, and support their providers as they grow.”
Recognizing the need for actionable strategies around both CMS readiness and practice reputation, CODE Technology and rater8 are co-hosting a webcast for healthcare practice leaders and quality teams discussing how outcomes data and patient sentiment can drive growth, elevate care, and prepare them for increasingly demanding reporting requirements. Details and registration can be found here.
