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NHS Humber Health Partnership partners with DrDoctor to launch new patient-led digital services

Initial rollout includes digital letters, appointment reminders, broadcast messaging, quick question and basic rescheduling across NHS Humber Health Partnership

LONDON – NHS Humber Health Partnership is partnering with DrDoctor to introduce a range of patient-facing digital tools aimed at improving communication and outpatient engagement.

The partnership will see NHS Humber Health Partnership’s (HHP) Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLaG) go live with a suite of digital services including notifications and reminders, digital letters, basic rescheduling, broadcast messaging, and the ‘Quick Question’ tool, which will be accessible via the NHS App. The tools will be accessible on an opt-out basis, making the service automated for patients, empowering them to self-manage their care and increasing reach for the Trust.

The rollout begins Wednesday with a two-week pilot programme in the neurology specialty at HUTH. The pilot includes all tools except for patient-led scheduling, which will follow later.

Following this initial pilot, it will first be rolled out across HUTH and then at NLaG. The initial contract with DrDoctor is set for three years, with options for two further extensions, signaling a long-term commitment to digital service innovation.

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