NHS Supply Chain today announced the appointment of Nottingham-based firm Littlefish as its new IT Service Integrator.
The three-year appointment is an important building block in the transformation of IT at NHS Supply Chain to a multi-partner model, aimed at building the best operational services to meet future technological needs and aspirations, including supporting digital interactions with customers and suppliers.
A primary objective for Littlefish will be to help establish the processes and tools for future IT providers to follow and work within. They will act as a central hub, supporting all areas of the new IT model. Littlefish will provide the expertise, framework, policy, tooling, and reporting across multiple underlying IT service providers. This includes overseeing and monitoring the performance of our core applications and systems.
NHS Supply Chain Data and Technology Executive Director Matthew Wynn said: “This new relationship ensures we follow our Vision and Strategy, partnering with expert providers who are the strongest in each area, meaning we get the best service available to support our technological needs and future aspirations.
“It will support us as we carry on enhancing service delivery solutions and continue to put customers at the heart of all our operational and change activity.
“As we move forward, Littlefish’s experience delivering tailored Service Solutions with NHS Trusts and the wider Public Sector will be invaluable,” said Matthew Wynn.
Steve Robinson, Littlefish CEO said: “I speak on behalf of the whole team when I say that we’re proud and excited to have the opportunity to work with NHS Supply Chain to support the NHS in its critical job delivering healthcare services across the UK.
“Littlefish has a wealth of experience and expertise in delivering service excellence across the public sector, which we will bring in the delivery of this tailored IT solution. We plan to add value through continual improvement, agile delivery, and – as always – a people-centric, human approach to user engagement,” said Steve Robinson.
