Online support for people with diabetes launched by NHS

People with diabetes are now able to manage their condition online during the coronavirus pandemic thanks to the NHS.

A range of online videos are available on 3 new services for both children and adults to help them manage their condition.

People with diabetes are at greater risk of dying of COVID-19 but managing the condition better and from home will improve their control and lead to more positive outcomes.

The investment in technology made by the NHS means that patients can have access to advice on care and treatment, as well as training to implement healthier behaviors like exercise and dieting.

Patients’ appointments will be complemented by the remote support whilst their telephone or video consultations still carry on from home. More recently, COVID protected areas have been made available for patients to have consultations to manage their illness.

The following technology can now be accessed by people with Type 1 diabetes:

  • The Digibete app will help children and young people with education, awareness, training and support via the Digibete website and App.
  • By visiting, adults with Type 1 Diabetes can access eLearning courses and videos helping them to understand their illness and learn how to confidently manage it with the wide range of resources available on the website.

Later this year, people loving with Type 2 diabetes will have access to the following:

  • Healthy Living for people with type 2 diabetes is a platform that will give users the knowledge and skills to effectively manage their type 2 diabetes. Emotional and mental advice will also be available to help users to learn how to eat healthy and exercise regularly.
  • Dedicated helplines, routine discussions with GPs and online appointments are already in place for those who must be treated with insulin to mange their illness. People with Type 2 diabetes are also being helped remotely with the NHS Diabetes Prevention Programme and is being delivered by various platforms like Microsoft teams.

Professor Partha Kar, national specialty advisor on diabetes for NHS England and Improvement said:

“Living with Type 1 or Type 2 diabetes is a daily challenge for millions of people and knowing they are more at risk if they are infected with coronavirus will be worrying, but the NHS has taken action to help people and keep them safe, including the roll out of these helpful apps.

“Access to trusted information and support is key to helping people manage their diabetes and we are delighted to support these tools which will hopefully empower people to look after their own condition and reduce their risk.”

As part of the NHS Long Term Plan, the world-leading Type 2 diabetes Prevention Programme is being expanded so that 200,000 people can continue to benefit annually.

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