Synectics to showcase real-world NHS security innovation at NAHS

Building on recent projects with NHS Foundation Trusts, Synectics will showcase its Synergy platform, including the award-winning Synergy DETECT AI-powered analytics suite.

Hospitals face a unique mix of pressures, including constant public access, high-risk clinical areas, and 24-hour operations across dispersed sites. Many also rely on legacy systems that make coordination difficult. Synectics’ approach enables healthcare providers to connect CCTV, access control, and alarm infrastructure into a single management platform, creating a complete view of activity across facilities, car parks, and service areas.

From the control room, teams can dispatch officers directly via the Synergy mobile app, providing them with live video, incident details, and clear task instructions. In practice, this enables a quicker response to safeguarding concerns, missing patients, or violent incidents, with a complete audit trail of the incident through to resolution.

Synergy DETECT adds an AI layer that automatically alerts users to developing risks, such as overcrowding in waiting areas, unauthorised access to restricted wards, missing PPE, or vehicles blocking ambulance bays. These real-time insights enable hospitals to take action before issues escalate, thereby easing the burden on overstretched teams and enhancing compliance with health and safety standards.

A recent deployment of Synergy for a large NHS Foundation Trust shortlisted for the NAHS Security Innovation Award 2025, demonstrates the benefits of this integrated approach.

The project delivered situational awareness across multiple hospital sites, enabling real-time coordination between the control room and mobile officers while preserving the existing infrastructure.

By introducing secure cloud evidence storage and task management tools, the system has also simplified audit processes and improved cross-departmental collaboration on incidents and security issues, outcomes that are increasingly important as hospitals face tighter budgets and greater scrutiny around robust threat detection and response protocols.

Cyber resilience is also a core requirement in healthcare environments. Synergy’s architecture incorporates encryption, access controls, and secure data pathways to protect surveillance systems and recorded evidence from unauthorised access.

Together with privacy tools, such as facial redaction and blurring, this ensures that patient information and operational data remain safeguarded in line with NHS Digital and NCSC guidance.

Throughout the show, Synectics will be running live Synergy demonstrations, including how its mobile app, remote access functionality, and Synergy DETECT enhance hospital safety and security.

Delegates can also pick up a free copy of the company’s guide to Healthcare Security Best Practices. This provides actionable strategies for modern healthcare challenges, highlighting the solutions available to hospitals to help them detect risks faster, optimise emergency responses, enhance patient care, and protect sensitive data, all while ensuring regulatory compliance.