A leading social care technology company has launched a white paper urging councils to collaborate, harnessing the power of social care data as a solution to the care crisis.
Provided by HAS Technology, the PAMMS – Provider Assessment & Market Management Solution, helps share knowledge, allowing localities to take a risk-based approach whilst facilitating a wider view of the marketplace.
At a time when ADASS’ autumn report recently stated that almost all Adult Social Care Directors are concerned about their ability to provide the care they are legally required to, technology solutions must be considered to ensure the sustainability of care markets.
Providers, commissioners and stakeholders continue to operate in a challenging and strained health and social care environment, and the risk of provider failure has continued to rise vastly over the past year.
CQC’s 2019 State of Care report stated that integration and innovation are at the heart of quality care, with organisations urged to work together with the goal of or coordinating personalised care.
The white paper ‘Harnessing the power of social care data’ focusses on the growth of the PAMMS eco system for quality care which started life as solution developed by the ADASS Eastern Region and HAS Technology.
Featured in the white paper, and helping launch it at the recent NCASC conference, Iain MacBeath, Director of Adult Care Services Hertfordshire, commented: “Hertfordshire’s story is not untypical of other areas, with councils seeing the financial pressures of a care sector that is under huge strain.
“In the East of England, directors of adult social services wanted to find a common regional approach, delivering efficiencies and consistency, maximising intelligence and providing real time market oversight.
“A solution was born and we named it PAMMS. We have adopted a ‘do once not 11 times approach’ and have successfully implemented a standard contract for care, with regionally agreed quality standards. This approach has seen a 10% improvement in measurable provider quality and delivered capital savings of £550k.”
Under the responsibility of the Care Act, Councils are expected to have oversight of the quality of the care market. PAMMS delivers an effective means of ensuring services meet the Council’s contractual requirements, whilst creating an effective two-way dialogue with Providers.
HAS Technology’s Innovation Director, Mark Thomas, who worked on PAMMS from the initial solution scoping added: “We’re now working with over 50 Councils to use their social care data more effectively to improve quality and market resilience.
“PAMMS has the ability to be used in so many different ways to address some of the current market challenges. We are really proud of the positive results we are already seeing with this new technology solution.”