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AccuRx rolls out first nationally available patient- centred record viewing system

Following a successful pilot with four ICSs, accuRx Record View has been rolled out nationally and is available for all NHS healthcare professionals free of use. Record View is the only nationally available patient record sharing system that puts patient permission at the centre.

Record View allows any NHS healthcare professional to request and instantly view a read-only summary of a patient’s GP medical record with the patient’s explicit permission via multi-factor authentication, for up to 24 hours. It’s not restricted to patients from a specific locality, so wherever a patient is from, healthcare professionals can request to view a summary of their medical record, as long as they are with the patient. This can be in-person or on a phone or video consultation.

Already, 60% of GPs have opted-in to have their patient records viewed by healthcare professionals outside of primary care, and since the national launch, 193 patient records have been viewed by 50 secondary care professionals. This includes those working in  Acute, Mental Health and Community NHS services – all areas where Record View can have a huge impact due to current access to clinical information often being patchy and slow.

Jacob Haddad, CEO and co-founder of accuRx said: “Record View saves huge amounts of clinical time by removing the laborious process of staff across different healthcare providers having to wait on hold to a GP practice, or wait for an email response, to get vital patient information.

“We built Record View in response to significant demand from health and care professionals for an efficient way to view the information in GP medical records when providing direct care to a patient. A benefit of Record View that differs from other solutions is that it doesn’t matter if the patient is in a different location to their GP – clinicians across the country are able to care for patients from a different area because the patient can decide to share their record.

“Safe record sharing is fundamental to delivering effective and high-quality care. If the contents of a patient’s record can’t be communicated efficiently, and with patient permission, healthcare professionals can’t provide the most effective care since they have no awareness of a patient’s previous medical history. Record View is part of accuRx’s broader vision to connect everyone involved in a patient’s care, and is an important part of delivering integrated care.”

Record View was developed in accordance with the Caldicott principles. It meets IG standards of national bodies and patients must provide permission each time a healthcare professional requests to view their record via multi-factor authentication.

Ian Unitt, a staff nurse at a low-secure forensic hospital for people with learning disabilities, said: “We have long waiting lists, so by the time we see a patient, it’s often the case that the information provided by the GP in the referral is out of date. Record View allows us to have the most recent information at our fingertips. Additionally, some topics such as weight, urinary tract infections, etc can be difficult to bring up with a patient but are important to understand from a mental health point of view. With Record View, I no longer need to ask my patients these questions. Previously, when I needed information such as an updated ECG test result, I’d have to contact the GP and often waste time waiting. Having it immediately accessible through Record View saves us and our patients time.”


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